Intelligrow

Legal

Privacy Policy

At Intelligrow, we are committed to protecting your privacy and ensuring the security of your personal and business information.

Effective date: April 30, 2026

01

Introduction

Welcome to Intelligrow. Intelligrow Consultancy Services Pvt. Ltd., operating under the brand name Intelligrow, provides core banking software solutions for financial institutions.

Financial institutions we serve include banks, credit co-operatives, fintechs, SACCOs, microfinance organizations, and other finance institutions. Intelligrow values the privacy of your data and collects and stores data in accordance with the General Data Privacy Regulation ("GDPR").

We collect and store data when it satisfies a legitimate interest, such as research and development, marketing and promotion of our solutions or services, and protection of our legal rights and interests; or when you give consent for a specific purpose, such as applying for a job with Intelligrow.

By accessing or using our website, you agree to the terms of this Privacy Policy.

02

About Us

Intelligrow provides:

  • Core banking platforms
  • Lending and fintech software
  • Mifos consulting, development, and training services

Our solutions are used by financial institutions including banks, NBFCs, fintech companies, and cooperatives globally.

03

Information We Collect

Personal Information

  • Name
  • Email address
  • Phone number
  • Company name
  • Job title

Business Information

  • Organization details
  • Project requirements
  • Financial institution data, non-sensitive unless explicitly shared

Technical Data

  • IP address
  • Browser type
  • Device information
  • Pages visited and interaction data

Cookies & Tracking Technologies

  • Improve user experience
  • Analyze website traffic
  • Enhance performance

You can control cookies through your browser settings.

04

How We Use Your Information

We use collected data to:

  • Provide and improve our services
  • Respond to inquiries and support requests
  • Deliver product demos and consultations
  • Send updates, newsletters, or marketing communication
  • Analyze usage trends and optimize website performance
  • Ensure platform security and prevent fraud

05

Legal Basis for Processing (GDPR Compliance)

We process personal data based on:

  • Consent
  • Contractual necessity
  • Legal obligations
  • Legitimate business interests

06

Data Sharing & Disclosure

We do not sell your personal data. We may share information with:

  • Trusted service providers such as hosting, analytics, and CRM tools
  • Legal authorities, if required by law
  • Business partners, only when necessary for service delivery

All third parties are required to maintain confidentiality and security.

07

Data Security

We implement industry-standard security measures, including:

  • Secure servers and encryption
  • Access controls and authentication
  • Regular monitoring and audits

However, no system is 100% secure, and we encourage safe data practices.

08

Data Retention

We retain your information only for as long as necessary to:

  • Fulfill business purposes
  • Comply with legal obligations
  • Resolve disputes

09

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent at any time

To exercise your rights, contact us at info@intelligrow.co.

10

International Data Transfers

As a global service provider, your data may be transferred and processed in multiple countries. We ensure appropriate safeguards are in place to protect your data across jurisdictions.

12

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from children.

13

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

14

Contact Us

If you have any questions about this Privacy Policy or your data, contact Intelligrow: